Here’s how your reception team is performing today.
| Caller | Agent | Outcome | Sentiment | Duration | Time |
|---|---|---|---|---|---|
| +44 7700 900418 | Ava | Answered | Positive | 02:18 | 09:44 |
| +44 20 7946 0958 | Luna | Booked | Positive | 04:32 | 09:31 |
| +44 7911 123456 | Ava | Transferred | Neutral | 01:58 | 09:21 |
| +44 20 8123 4567 | Nia | Answered | Positive | 03:11 | 09:15 |
| +44 7355 667788 | Luna | Missed | — | 00:00 | 08:58 |